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Account Representative (French speaking)

We are looking for a new team member to join our award winning, global Customer Service department. Based at our EMEA facility in Amsterdam, the successful candidate will be a positive, conscientious team player with a track record of delivering service excellence in an international commercial environment

Responsibilities 

  • Service customer requests for quotes and orders received through multiple channels of communication
  • Assist customers with accurate transactions and industry specific product information
  • Provide conveyor recommendations and technical assistance for conveyor belting solutions
  • Utilize telephone sales and support skills to create interest and offer value-added products and services to customers
  • Build and expand customer relationships and help ensure replacement and increased business
  • Co-manage accounts in coordination with multiple team resources

Profile

  • Possess excellent verbal & written communication skills, along with a pleasant & professional phone manner
  • Detail oriented and possess excellent problem solving skills
  • Ability to handle multiple tasks using strong organizational skills
  • Self-managed and a team player
  • Occasional travel is required

Our Offer

  • An opportunity to boost your international experience and develop your potential
  • A team that invests in each others’ success and takes pride in their work.
  • An inspiring working environment grounded in ideas, teamwork and effort.
  • A premium leading brand name with consistent financial results
  • A performance-based profit sharing program
  • Excellent secondary benefits, such as home-work travel allowance, pension, generous contribution to health and life insurance
  • Minimum 3 years previous commercial business to business experience (internal)
  • Native/Business level fluency in written and spoken French with a strong aptitude in English. Additional languages are advantageous
  • Strong mathematical and technical aptitude

For more information, please contact Sylvie Craenen: s.craenen(@)cfci.nl

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